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Feedback
Your opinions are very important to us. We welcome your valuable suggestions or complaints.
Online Feedback
Click the customer service icon at the bottom right to start an instant chat with our support team
Response Time
我們會在1小時內確認收到您的反饋
Resolution Time
一般問題會在24小時內給出處理結果
Strict Confidentiality
Your personal information will be kept strictly confidential and will not be shared with third parties
Continuous Improvement
Your suggestions will be carefully considered to help us improve
Other Complaint Channels
If you are not satisfied with our handling results, you can also file a complaint through the following methods:
Email Complaint
service@a1bsm.com
Phone Complaint
0958-737-086