FAQ

Click the "Sign Up" button in the top-right corner of the homepage, enter your email, nickname, and password, and complete the verification process to successfully register an account.

Click "Forgot Password" on the login page, enter the email address used during registration, and complete the identity verification process to reset your password.

After logging in, go to "Personal Center", click "Profile" to edit your avatar, nickname, contact information, etc. Modifying sensitive information like ID requires re-verification.

Click "Join as Talent" on the homepage, fill in your personal information, expertise areas, fan data, etc., upload representative works, and submit for review. Our review team will complete the review within 1-3 business days.

Talent registration is completely free! We only charge enterprises. As a talent, you can use all basic platform features for free.

You need to prepare: 1) Personal ID; 2) Social media account screenshots or fan data proof; 3) Representative works or cases; 4) Professional qualification certificates (if any).

Generally, the review will be completed within 1-3 business days. If the submitted information is incomplete or additional materials are needed, it may take longer.

After registering an enterprise account and completing identity verification, go to "Enterprise Workbench", click "Post Requirement", fill in the requirement details, budget, deadline, etc. Our AI system will intelligently match the most suitable talents for you.

You can filter in the following ways: 1) Use AI smart matching; 2) Filter by fan data, work style, pricing, etc.; 3) Review talent's historical orders and ratings; 4) Communicate with talents via direct messages.

Basic plan users can post 5 requirements per month, while Professional and Enterprise users have unlimited posts. Additional requirement slots can be purchased separately.

We support multiple payment methods including credit cards, bank transfers, and convenience store code payments. Enterprise users can also apply for monthly billing.

If disputes arise during the service, both parties can negotiate. If negotiation fails, platform arbitration can be requested. After arbitration approval, refunds will be returned to the original payment account.